Refund and Returns Policy
Effective Date: [Insert Date]
At onebestluxetexas.com, your satisfaction is our priority. If you’re not completely satisfied with your purchase, we offer the following refund and return options.
Returns Eligibility
- You may return items within 30 days of the purchase date.
- Items must be in new, unused condition, in their original packaging.
- Custom-made or personalized instruments are not eligible for returns unless defective.
Return Process
To initiate a return, please contact us at [Insert Email] or [Insert Phone Number]. Once approved, we will provide instructions on how to return the item.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7 business days to your original payment method.
Shipping Costs
Customers are responsible for return shipping costs, unless the return is due to a defect or an error on our part.